Skills’ training is different to many other types of training. A skill training has certain advantages and challenges by comparison with other types of training. This course provides participants with the key skills needed. The duration is based on a group of 4-6. Larger groups will need a longer course.
[geoads2]
Overview
Skills training is more than being knowledgeable. A good skills trainer can achieve better results, competence and customer loyalty than someone who is more knowledgeable but who lacks training skills. Poor skills training results in a greater requirement for support afterwards and more errors than are acceptable. This affects the costs and profitability of the organisation in the short and long-term.
This practical and intensive course gives participants the key skills they need.
Who Should Attend
Anyone involved in training internal or external staff.
Duration
2 Days
[geoads3]
Skills Trainer – Course Objectives
Participants will learn:
- the stages in the training process and the difference between ‘skills’ training and other types of training
- the components of the first stage in establishing the priority training needs
- how to develop a basic training session
- and practise the key factors in delivery of a training session
- some of the theories underpinning good training
- how to plan the development of a training session
- and practise other aspects of delivery
Skills Trainer – Course Outline
The Training Process
‘Hard’ vs. ‘Soft’ skills
Stages in the training process
‘Needs’
Analysis of needs
Barriers
Establishing priorities
Developing Training I
Setting objectives
Developing training modules
Training session structure
Training course – introduction
Training course – summary
Using visual aids
Delivery I
Style
Question & answer sessions
Handling nervousness
Last minute checks
Implementation
Underpinning Theories I
Information acquisition
How memory works
Conditioning process
Giving feedback
Develop Training II
Trainer guide/Lesson plan
Other visual aids
Concentration patterns
Methods – type and use
Delivery II
Asking questions
Participant positions
Room layout options
Environmental considerations
Group dynamics – functional behaviours
Group dynamics – dysfunctional behaviours
Problem participants
Points of polish
Underpinning Theories II
Alternative tuition approaches
Circle of competence
Evaluating training
Creating instructions
