Who Should Attend
This management training course is designed for anyone who regularly leads, organises or attends face to face meetings either within their organisation or with external clients, suppliers and partner companies, and feels that they could be shorter or more productive.
After attending the course, participants will have the ability to:
- Identify ways in which their meetings (both as chair and attendee) can be improved
- Use proactive measures to put these improvements into place
- Understand the traditional and modern roles and behaviours of meetings
- Prepare for a meeting which they are to lead in minimum time with maximum effect
- Be aware of barriers to an effective meeting and use communication skills to overcome them
- Understand the significance of verbal and non-verbal communication during a meeting
- Make meetings shorter and more productive.
Meetings: Why Have Them?
What can meetings achieve for us?
To meet, or not to meet, that is the question…..
5 bad reasons for a meeting
What goes wrong and why? What effect does this have on the organisation?
What goes well?
Meetings: Theory V Reality
Review of the traditional and modern meeting ‘roles’
Expectations and responsibilities
The meeting agenda
Minutes? What minutes?
The differences between the ‘ideal’ meeting and reality! Closing the gap
Planning Effective Meetings
Achieving maximum results in minimum time
Planning tools to make life easier
Who, what, when, where, how, why? Planning the ‘perfect’ meeting
Achievable meeting objectives
The key to shorter meetings
Giving in order to receive
Tips and techniques for planning meetings
Putting it into practice: Planning a time-restricted meeting
Meetings: The Human Element
Starting on time
Dealing with lateness and interruptions
Recognising negative behaviours
Tackling negative behaviours and promoting positive ones
Recognising barriers to an effective meeting
Verbal and non-verbal communications
Tips and techniques for running meetings
Controlling your meeting
Putting it into practise 2: Controlling a meeting
Why minutes don’t have to be painful
Actions and progression
Back To Reality
Planning for future meetings