The Management Value Add

How much do your managers add-value as managers and how much do they try to add value by doing work that others should be doing?

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Recently this question was asked unrhetorically in a customer organisation and the answers were very revealing:

  • Many managers were spending between 20% and 30% of their time checking, chasing, covering or actually doing the work of team members.
  • Fewer than 5% were spending less than 5% doing what they shouldn’t be doing.

Guess who were the most productive, with the highest team satisfaction ratings? The managers who were doing just that – managing by adding value through coaching, team building, creating, performance managing, recruiting, resource planning etc, etc. Not manically chasing the job by doing the work of others.

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Structured Training’s management development programmes really do focus on what managers should be doing: getting results through other people and building scalable, sustainable levels of performance that are aligned to the needs of the business