Are Your Employees Under Performing?

Detecting Poor Performance

Detecting poor performance in an employee is not always as easy as it seems, but any check list should cover the following:


Aggression:  Appears to provoke a lot of conflict?  Others seem reluctant to work with them?  Customers sometimes complain about behaviour?

Childishness:  Practical jokes?  Silly comments?   Keeps colleagues up late at night on courses so that they’re no good the next morning.

Obsessions:  Always complaining about the same aspects of the job?  Always has ten good reasons why certain things can’t be done?  Always blames ‘the company’ or ‘the management’?

Resignation or Withdrawal:  Absolute minimum of work necessary to survive?  Refusal to volunteer?  Drifting from one task to another?  Arrives late and leaves early?  Making other people waste time – social chit-chat?

Quality of Work:  Not producing to appropriate quality standards?

Quantity of Work:  Doing less work, achieving less than others of your team?  Or doing significantly more than others – becoming a workaholic non-delegator, an indispensable over-worked hero?

Absenteeism:  Habitually absent from work?  Appear to be particularly accident-prone?  Any patterns of timing – local sporting events, days of week, etc?

Dishonesty:  Fiddling expenses?  Excessive private phone calls on the firm?  Stealing from customers?  Taking bribes?

Unrealistic Targets:  Setting targets for self which are either so easy they are certain to be met, or so difficult that there can be no blame for missing them?

Indecision:  Avoids decisions – invents pseudo-problems to distract from the important issues?