What Will You Do With Your Extra Day?
Tomorrow you have an extra day, the leap year has arrived to give you more time. How could you productively use these 24 hours? Clear every back log, log jam, to […]
Telephone Selling
The telephone remains an essential part of selling. The telephone provides great opportunities, and it presents particular challenges – which explains why many sales people are successful face-to-face but not […]
Beyond The Language Barrier
With an ever increasingly globalised business world, language barriers are important. You’re reading this in English, which is the current global language of business, yet language is only one element […]
Stop Training Your Managers, Start Developing Your Leaders
First things, first, lets define leadership. Leadership is where an organisation motivates its key stakeholders to move to new places. Places that are sometimes exciting, scary, uncomfortable, challenging and different. […]
The Benefits Of Strategic Thinking In Key Account Management
The Limitations Of Short Term Thinking In many businesses, relationships with key customers are based mainly on a short-term view of the supply opportunities and problems. This means that suppliers […]
Eleven Business/People Orthodoxies – Where Do You Stand?
Command & Control Management Style. Management gurus and business schools have for 20 years been saying the modern organisation needs to be run on different lines, so why, apart from […]
The Top Ten Myths Of Getting The Best From People
There are certain people related practices that are deemed necessary in the modern organisation. Some of these tools are at best implemented poorly; at worst completely misunderstood and create a […]
Which Learning Style Are You?
The four major Styles of Learning are defined as: The Activist Style People who favour an “Activist” style like to be “doing” and have a desire to get the task […]