Personal Effectiveness
As a Manager, it will be part of your job to delegate in order to achieve your targets. As we know, not all sales people naturally make good managers. Here […]
Advanced Selling Skills
As products and services become more alike the real competitive edge lies in the skill of those dealing with customers. Advanced Selling Skills takes selling skills to a more advanced […]
What is Coaching?
Coaching involves someone experienced in a particular skill transmitting knowledge relating to the skill on an individual person-to-person basis. Often it consists of a demonstration followed by the trainee imitating […]
Discipline & Reprimand
Discipline and Reprimand is fraught with pitfalls for the unwary. Handled well, disciplinary procedures can benefit all. [geoads2] Overview Discipline originally meant “to judge by correct standards.” Today the quantity […]