Month: September 2007

Like A Rock

The last couple of weeks have seen unprecedented behaviour in the UK banking sector. Banks seem nervous of lending to each other, and commentators struggle to explain LIBOR, SIVs and US sub prime activity. Rumours […]

Time Management

As a salesperson, how many hours do you believe are available on average to you each year for selling? No. of days in a year = 365 days Less weekends = days Less annual leave […]
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Rapport Techniques For The Telephone

Rapport works on the natural and automatic principle that people feel comfortable with others that they judge are like themselves. This usually happens at an unconscious level. When we are with people with whom we […]